Q: What is the purpose of this site?
Answer: AliExDeals provides the best shopping experience you can get online. We bring you the top Aliexpress deals to save your money and time. Idea behind AliExDeals is to share top online deals and shopping opportunities with our visitors. We provide an easy search mechanism to find best deals and updates them on a daily basis.
Q: I ordered a product. Will I receive a tracking code?
Answer: of course! A tracking code will be sent to you automatically after making a payment and sending the order.
Q: Are the products listed on this site Genuine brand products?
Answer: Products listed on this website are directly sold by suppliers on AliExpress.
Q: I ordered a product about a week ago, and the supplier has not yet shipped it yet, what should i do?
Answer: AliExpress suppliers have order processing time. Wait for the supplier to process, confirm and ship the product. order processing time can take between 7-12 working days.
If the supplier does not approve the order, the transaction will be canceled automatically and the money will be refunded to your account within 14 business days. (The interest of the supplier of course to confirm and send). do not worry! AliExpress is a reliable and secure platform at a high level and has the quality and fast service. If you have read everything and still have a question about this topic, please Contact Us.
Q: My product has not arrived yet Can I contact a supplier?
Answer: Please do not open disputes without trying to contact the supplier. give the supplier a few days to view and reply and take care of your demands. Only open disputes if your issue is not resolved or the supplier does not reply.
Q: Is there a possibility for faster delivery at an additional charge?
Answer: Yes, depending on your country, most products have multiple shipping methods. keep in mind that different shipping methods may be free or may cost more.
Q: What do I do if the size I ordered does not suit me?
Answer: Depending on the supplier you may be able to return it.
Q: How do you get in touch?
Answer: you can contact us using the Contact Us form.
Q: How do i pay for the products?
Answer: We do not process any payments, all payments are handled directory by AliExpress. Normally all Debit/Credit Cards are accepted by AliExpress.